Monday, March 23, 2009

Sansa M200 Players Removed from Compatible Devices

After a series of emails to troubleshoot a "Synchronize to Continue Your Music Subscription" error (showing up on many types of Sansa devices), OverDrive's tech support team has removed the Sansa M200 series of players from the compatible devices page:
Based on the device specifications, the Sansa m200 series devices should work with OverDrive Audiobooks as they support the DRM protected WMA file format, as well as MP3 (the formats in which our titles are delivered). Some users have had success using Sansa m200 series devices with OverDrive Audio Books. Unfortunately, due to various complaints regarding the performance of these devices, including the issue your patron is experiencing, we have had to remove the devices from our compatibility list.