If you have a Kindle that was purchased in the past year, it might be a third generation Kindle. This device can be wi-fi only or have wi-fi and cellular connection options. You must turn on the wi-fi service (not just turn on the wireless) on your device in order to obtain the eBook.
By default, if the cellular signal is good and the wireless network has not been "remembered" by the Kindle, the Kindle will pick up the cellular signal first. The "wireless" is on, but not the correct wireless. Always check to see if 3G or Wi-Fi is list at the top-right of the Kindle's screen.
Connecting to a wireless network with a Kindle (with Keyboard):
- Turn on your Kindle.
- Push the (physical) “Menu” button from the keyboard.
- Navigate using the 5-way controller to select “Turn Wireless On.”
- The menu will disappear.
- Push the “Menu” button again.
- Use the 5-way controller to select “Settings.”
- A new screen will load…
- Use the 5-way controller to select “Wi-Fi Settings.
- Using the 5 way controller, navigate to and click on “View.”
- Use the 5-way controller to click “Connect” next to the desired network.
- If the SSID of the known network is not broadcasted openly, click on “Enter other Wi-Fi network.
- Using the keyboard, carefully type in the network name and password.
Need help understanding the buttons? This page from Kindle includes diagrams and other valuable information about the latest version of the Kindle.