Thursday, January 4, 2018

Email Hold Notification Delays for Yahoo Users

OverDrive technical support staff have informed NH Downloadable Books librarians that the emails sent to alert patrons about their pending holds are being delayed by Yahoo email servers. If your default email address is a Yahoo account, consider using a different email address to receive hold notifications or check your online NHDB account regularly. 

To change your email address: 
  • Log into your NHDB account. 
  • From "My Account >> My Holds." 
  • Click on "Edit Email" for each title on hold. 

  • New holds *should* use the new email address, but always double-check. 
Please contact your local librarian with any questions you might have.